Seagate normally offers a three year warranty for their hard drives if purchased directly from Seagate. That is a third party piece of hardware, a 2012 Seagate Barracuda 1TB drive. In the case of the Home Media NAS I worked with, the hard drive had failed - solid read light. Iomega makes no warranty of any kind on such products which, if included, are provided "AS IS." This warranty also excludes damage caused by accident, misuse, abuse, use of non-Iomega approved media, exposure of media to excessive magnetic fields, or external environmental causes.
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IOMEGA MHNDHD SOFTWARE
This warranty does not apply to: (a) Iomega software products (b) expendable components such as fuses or bulbs or (c) third party products, hardware or software, supplied with the warranted product. Even with a 3 year warranty I am unsure of the warranty's value, as it reads as follows: At this time, LenovoEMC is handily rid of any responsibility for the one I've just worked on, as the warranty period for it was only one year two years in the EU, extended to three for those who register within 90 days of purchase. But, I do know there are as many as one hundred online requests for help resolving solid red lights, or blinking red and white lights, designated as hard drive failure. I don't know how many devices were produced, nor how many have been operating for an extended period without incident, nor how many were simply thrown away once they failed. I believe Iomega, Lenovo®, EMC, LenovoEMC have produced many wonderful stable products over the years, but there is just a slight chance that when it ventured into the low priced Home Media NAS market….things didn't go so well. In a news release June 11, 2013,, accessed, LenovoEMC proudly announces the Iomega rebranding with no mention of the Home Media products. LenovoEMC® now represents Iomega products. Without going into detail or doing a great deal of research, I can tell you I have extrapolated, Iomega® introduced the Home Media NAS (Network Attached Storage) device around 2009 after its purchase by EMC®, and the devices promptly began to fail consumers expectations. What I found was disturbing to say the least.
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It didn't take long after I began working with the Iomega Home Media NAS Cloud Edition device for me to begin searching the web for clues that might help me resurrect it. Manufacturers tech support and the experience of others found on the internet play a huge role in successful troubleshooting once the simplest forms of failure are ruled out. Suffice it to say, troubleshooting isn't a 'solo' activity. When I am pressed into service, I do as I always have, troubleshoot. I no longer work on computer hardware for a living. If reading the 2 star reviews on Amazon regarding the Iomega Home Media 1 Terabyte NAS doesn't cause you some concern perhaps this article will drive it home.